botakqq Casino & Sportsbook Data Care

This page describes what we collect when you use botakqq and how we keep that data protected. Your privacy matters to us — we collect information only when necessary to run our platform, verify your identity, and process your deposits and withdrawals. We do not sell your data to third parties, and we encrypt sensitive information (passwords, payment details, identity documents) to prevent unauthorised access.

We at botakqq operate under Indonesian data protection principles and comply with standard global privacy practices. When you create an account, log into our mobile app, place a bet on Liga 1, deposit via DANA or e-wallet, or withdraw funds, you share information with us. We explain exactly what we collect, how long we keep it, and what you can do to control it.

If you have questions about your privacy on botakqq, you can request a data report, ask us to correct information, or request deletion of your account. Our support team can guide you through these requests anytime.

What Data We Collect on botakqq

We collect different types of information depending on how you use botakqq. During account registration, we collect your full name, email address, phone number, date of birth, and a government-issued ID (KTP, passport, or driver's licence). This information is required under Indonesian financial regulations to verify your identity and prevent fraud.

When you use botakqq, we log your activity: which games you view, which bets you place, when you log in, and which device you use (Android phone, iPhone, desktop). We also collect your IP address and general location (city-level, not street-level) to verify you are in a supported jurisdiction and to detect fraudulent logins. We do not track your location in real time — we only record it at login.

Our servers store your account balance, your game history, your referral earnings, and any bonus offers you have received. This data helps us settle bets fairly, calculate your withdrawals accurately, and prevent abuse of promotional offers.

Identity document

Your KTP, passport, or driver's licence; we scan this once during registration and store it encrypted on our servers.

Payment method details

Bank account number or e-wallet user ID; we collect this only for deposit and withdrawal processing.

Device and IP information

Your phone's Android version or iPhone model, your Internet service provider's IP address, and your login city (Jakarta, Surabaya, Bandung, Medan, etc.).

How We Use Your Data on botakqq

We use your data for three main purposes: to operate botakqq, to comply with the law, and to improve your experience. To operate botakqq, we use your identity information to verify your account, your payment method details to process deposits and withdrawals, and your game history to settle bets correctly. Your email and phone number allow us to contact you about account issues, security alerts, or withdrawals that need verification.

To comply with the law, we retain your identity documents, transaction records, and IP logs for one year (or longer if required by Indonesian law). Tax authorities and law enforcement may request this data if they are investigating suspected fraud or money laundering. We disclose information only when legally required — we do not share data with authorities voluntarily.

To improve your experience, we analyse aggregated data (e.g., which games are most popular, which payment methods are fastest) to make botakqq faster and easier to use. We never use your personal data for marketing emails or SMS messages unless you explicitly opt in. We also use your data to detect fraudulent accounts, prevent account takeover (e.g., if someone tries to log in from an unusual location), and block attempts to circumvent account preferences or exploit bonus offers.

Third-Party Data Processors and botakqq Security

We do not process all data ourselves — we use third-party services that we carefully vet. Our payment processors (the companies that connect us to e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, and your bank) receive only the information needed to complete your transaction. Our hosting provider stores our servers in a secure data centre; they see your data in encrypted form and cannot read it. Our email provider sends our notifications to you; we do not give them access to your balance or bet history.

These third-party services operate under strict data-processing agreements. They cannot use your data for any purpose other than providing their service to botakqq. If we change processors, we notify you and ensure your data is transferred securely or deleted properly.

Cookies and Mobile App Data on botakqq

If you access botakqq via a web browser, we use cookies (small files stored on your device) to remember your login session and your preferences (e.g., which sports markets you follow). Cookies expire after one month of inactivity. You can disable cookies in your browser settings, but doing so may prevent you from logging into botakqq or may cause features to work slowly.

Our Android app and iOS app do not use cookies — they use secure tokens stored locally on your phone. These tokens are encrypted and used only to keep you logged in. If you uninstall the app, these tokens are deleted automatically.

Your Rights on botakqq

You have the right to access your data anytime — submit a Data Request form in your account settings, and we will send you a copy of all personal information we hold about you within ten business days. You have the right to correct inaccurate information — if your name is misspelled or your email is wrong, contact our support team to fix it. You have the right to delete your account and request deletion of your personal data, subject to our legal obligation to retain records for one year after account closure for tax and compliance purposes.

If you believe we have misused your data, you can lodge a complaint with our support team. We will investigate and respond within fifteen business days. If you remain unsatisfied, you retain the right to pursue complaints with Indonesian data protection authorities.

Data Retention and Closure of Your botakqq Account

We keep your data only as long as necessary. While your account is active, we retain all information (identity documents, transaction records, game history, payment methods) to allow you to access your account, place bets, and withdraw funds. If you close your botakqq account, we retain your data for one year for legal and tax compliance, then delete it. Law enforcement may request we retain data longer — if this occurs, we notify you unless legally prohibited.

Your account data is backed up automatically to prevent loss due to server failure. These backups follow the same encryption and access restrictions as our main servers. If you request data deletion after account closure, we delete your information from our main systems and backups simultaneously.

We at botakqq are committed to protecting your privacy while operating a transparent, lawful gaming platform. If you have any questions about how we handle your data, contact our support team via the in-app chat or email. Your trust in botakqq is important to us.